Ticket holders can ask for refunds, or keep their ticket to use at the rescheduled event.
The first Pokemon Go Safari Zone event of 2020 was scheduled to take place from March 27 to March 29 in St. Louis, Missouri, but now the event has been postponed due to concerns related to COVID-19.
Niantic, the developer of Pokemon Go, announced the postponement in an update on its website. If you’ve already purchased a ticket for the Safari Zone event in St. Louis, you have two options going forward.
First, you can ask for a refund of your ticket(s) by using Pokemon Go’s in-app support feature. You’ll need to request a refund before March 25, 2020 at 11:59 pm. PT to ensure your request will be accepted.
Or, you can keep your ticket and use it at the rescheduled Safari Zone event. While the new date for the event hasn’t been announced, Niantic said, “We are looking into alternate dates within the next 12 months and will provide an update as soon as possible.”
Niantic said it will still turn on the “Safari Zone Pokémon encounters and Special Research globally during the original scheduled event hours,” so that players who decide to keep their tickets will be able to experience some of the event wherever they are in the world. To be especially clear, these event-specific bonuses will only be active for players who decided to keep their St. Louis Safari Zone ticket, rather than request a refund. Everyone else won’t be able to experience these bonuses.
If you want to keep your ticket, you don’t need to do anything. Niantic said it will email all ticket holders “with updated event information and next steps.”
As of right now, the Philadelphia and Liverpool Safari Zone events haven’t been changed, though Niantic said it would “reassess the situation in early April.”
If additional changes are announced for Pokemon Go’s real-world events, we’ll make sure to let you know.
Brandy Berthelson has been writing about video games and technology since 2006, with her work appearing on sites including AOL Games, Digital Spy, and Adweek. When she’s not gaming, Brandy enjoys crafting, baking, and traveling with her husband.
